ServiceNow CSA – Question 95

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⚠️ Retired / Legacy Exam: This exam has been retired or replaced. These practice questions are kept for reference only. Please check the official vendor website for current exam versions before studying.

Your company is giving all first line workers a special T-shirt as a recognition for their hard work. Management team wants a way for employees to order the T- shirt, with the ability to specify the preferred size and color. How would you ensure that only first line workers (non-managers) can submit the order?

  • A. Create Record Producer and use the Available For list to specify First Line [sn_first_line] role
  • B. Create Catalog Item and use the Not Available list to specify the Manager Group
  • C. Create Catalog Item and use the Available For list to specify ITIL [itil] role
  • D. Create Order Guide and use the User Criteria list to specify First Line [sn_first_line] role

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