ServiceNow CSA – Question 125

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Categories in the knowledge base, by default, can be created and edited by which knowledge workers? (Choose two.)

  • A. Knowledge Authors
  • B. Knowledge Contributors
  • C. Knowledge Controller
  • D. Knowledge Managers
  • E. Knowledge Category Managers
  • F. Knowledge Submitters
  • G. Knowledge Owners
  • H. Knowledge Taxonomy Owner
Reference:
https://docs.servicenow.com/bundle/rome-servicenow-platform/page/product/knowledge-management/task/ t_DefineAKnowledgeCategory.html#:~:text=In%20addition%20to%20using%20categories,categories%20when%20editing%20an%20article