PL-200 – Question 44

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Question 43

Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution.
After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in the review screen.
You are creating Power Virtual Agents chatbot that captures demographic information about customers.
The chatbot must determine the group a customer belongs to based on their age. The age groups are:
✑ 0 – 17
✑ 18 – 25
✑ 26 – 35
✑ 36 – 55
✑ 55 – 100
You need to configure the chatbot to ask a question that can be used to determine the correct age group.

Q.1 Solution: Use Date and time for Identify in the question and then add branches that use conditional logic to determine the age group.
Does this meet the goal?

A. Yes
B. No

Q.2 Solution: Create a custom Age group entity and synonyms for each individual age in the corresponding item. Use Age group for Identify in the question.
Does this meet the goal?

A. Yes
B. No

Q.3 Solution: Use multiple choice for Identify in the question and create options that represent of the age groups.
Does this meet the goal?

A. Yes
B. No

Q.4 Solution: Use age for Identify in the question and then add branches for each group that uses conditional logic.
Does the solution meet the goal?

A. Yes
B. No

Correct Answer: B
Instead, create a custom Age group entity and synonyms for each individual age in the corresponding item. Use Age group for Identify in the question.
The prebuilt entities cover commonly used information types, but on some occasions, such as when building a bot that serves a specific purpose, you’ll need to teach the bot’s language understanding model some domain-specific knowledge.
To do this, you need to create a custom entity.
Reference:
https://docs.microsoft.com/en-us/power-virtual-agents/advanced-entities-slot-filling
Implement Power Virtual Agents chatbots

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