ServiceNow CSA – Question 105

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⚠️ Retired / Legacy Exam: This exam has been retired or replaced. These practice questions are kept for reference only. Please check the official vendor website for current exam versions before studying.

When testing a catalog item, having a manager approval flows, which of these best practices would you follow? (Choose three.)

  • A. Make sure the latest flows are activated.
  • B. Use the instance Incognito setting to quickly toggle between requester and approver.
  • C. Impersonate the requester to ensure the form works.
  • D. Make sure the requester’s user record has a manager specified.
  • E. Create and select your Testing Update Set, before starting the test cases.
  • F. Use your Admin account, so you can approve the items quickly.

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