ServiceNow CSA – Question 111

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⚠️ Retired / Legacy Exam: This exam has been retired or replaced. These practice questions are kept for reference only. Please check the official vendor website for current exam versions before studying.

A new service catalog item is being developed, but should only be visible to managers inside the HR Department. What method would you use to fulfill this requirement?

  • A. Specify the Dept_Mgr role on the catalog content block
  • B. Add the Department Manager group to the catalog item’s user criteria
  • C. Add the Department Manager group to the catalog item’s ACL
  • D. Only publish the item in the HR service catalog
  • E. Use a Dept_Mgr ACL on the HR service catalog

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