ServiceNow CSA – Question 144

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⚠️ Retired / Legacy Exam: This exam has been retired or replaced. These practice questions are kept for reference only. Please check the official vendor website for current exam versions before studying.

Which ServiceNow capability provides assistance to help users obtain information, make decisions, and perform common work tasks via a messaging interface?

  • A. Agent Workspace
  • B. Chat bot
  • C. Virtual Agent
  • D. Knowledge Chat
  • E. Now Support

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