ServiceNow CSA – Question 92

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⚠️ Retired / Legacy Exam: This exam has been retired or replaced. These practice questions are kept for reference only. Please check the official vendor website for current exam versions before studying.

Which ServiceNow resource is a framework that ensures the data your ServiceNow application requires maps correctly to the appropriate CMDB tables?

  • A. Common Service Data Model (CSDM)
  • B. Service Mapping Utility (SMU)
  • C. Service Schema Map (SSM)
  • D. CMDB Class Manager (CMDBCM)
  • E. CI Class Manager (CICM)

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