ServiceNow CSA – Question 103

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A new Service Desk employee in Latin America complains that the create dates and times are incorrect on their Incident list. What would you suggest to fix this issue?

  • A. Have them clear their cache.
  • B. Have them use the gear icon to set the employee’s time zone.
  • C. Recommend they use Chrome, instead of Explorer.
  • D. Use the system properties to correct the instance’s time zone.
  • E. Have them correct the time zone on their computer.