⚠️ Retired / Legacy Exam: This exam has been retired or replaced. These practice questions are kept for reference only. Please check the official vendor website for current exam versions before studying.
A new Service Desk employee in Latin America complains that the create dates and times are incorrect on their Incident list. What would you suggest to fix this issue?
- A. Have them clear their cache.
- B. Have them use the gear icon to set the employee’s time zone.
- C. Recommend they use Chrome, instead of Explorer.
- D. Use the system properties to correct the instance’s time zone.
- E. Have them correct the time zone on their computer.