ServiceNow CSA – Question 137


When a user reports that they are not able to see modules on the application navigator, what can you do, to see what modules are visible to them?

  • A. Look up their password, so you can login with their account
  • B. Initiate a Connect Chat session
  • C. Install the Bomgar plug-in
  • D. Impersonate the user
  • E. Launch a NowChat window